Refund policy

Returns

We sincerely hope that you enjoy your purchase experience; however, if you would like to return your merchandise, we will gladly help you with the process.

Please review the guidelines below prior to your return to ensure that your merchandise is eligible for a return/refund. 

- Merchandise must be returned within 30 days of the date of delivery.
- Merchandise returned must be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.

In order to return Sensibo, please contact support@sensibo.com

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.